Area Debt Manager-Recoveries-2 Wheeler Loan & Pre-Owned Car

Job Description

Job Expectations

Job Title – Area Collection Manager-2 Wheeler Loan and Per-owned car

Business Unit - Retail Banking    

Function – Collections   

Job Purpose:

The post bearer has the responsibility to oversee a team and co-ordinate the operational recovery activities for an area credit portfolio in their assigned territory. It includes administration of corporate policies and procedures and see to it that front delinquencies are minimized. Working closely with the legal team so that they can give sound legal advice on how to oversee delinquencies that the company faces. The job bearer end to end collection responsibility for the collections of the area allocated contributing to the larger organizational objectives of the bank. The post bearer has the responsibility to plan, organize, direct and oversee the activities of the Recoveries department, while overseeing the agencies associated with the company in their assigned area. The job bearer will be tasked with the productivity and optimization of retrieving the EMI from the customers and must adhere to the guidelines laid out by the company contributing to the larger organization objectives of the bank. This is a critical job that has a direct impact on the financial institution's budget planning.            

Roles & Responsibilities:             

• Responsible to handle an area for collections of specific products
• Tasked with collection productivity and cost of collections for the assigned area
• Responsible to track & control the delinquency of the area, Bucket-wise & DPD wise and centre on non-starters
• Responsible to review account allocations and collections targets by bucket to agencies/ in house team
• Regularly follow up with the default customers through a dedicated team
• Ensuring that the collection agencies and executives adhere to the legal guidelines provided by the law in force
• Oversee productivity by fixing productivity parameters for In-house / Agencies / collection executives monitoring performance against set parameters and daily reviewing the same
• Making sure that there is adequate “Feet on Street” availability area-wise / bucket-wise / segment-wise
• Seeing to it that detailed background and reference check has been done of agencies / DCTs being appointed and evaluate them constantly
• Collaborate with legal team to ensure legal action is taken on specified cases
• Developing relationships with core client organisations to guarantee timely collections are made
• Determine suitable tactics or strategies for timely collections.                       

Managerial & Leadership Responsibilities:

• Attract and retain best-in-class talent for core roles in their reporting structure

Educational Qualifications:        

Graduate – Any

Post Graduate – Any                     

Experience:

Minimum of 5-10 years of relevant track record in Collections

This Area Debt Manager-Recoveries-2 Wheeler Loan & Pre-Owned Car vacancy is based in Agra.