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Zonal Training Manager-West

Aditya Birla Group — Mumbai, MUMBAI

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Experience 8-13 Years yrs
Age 21-35 yrs
Gender Both
Salary Not Disclosed LPA
Department Sales Loans
Product Loans

Job Description

3) Job Context & Major Challenges: Write the specific aspects of the job that provide a challenge (internal and external) to the jobholder in the context of the Business/Unit/Function/Department/Section ((Max 3975 Characters)

Organization Context:

Aditya Birla Capital Limited (NBFC) is among the Top 5 diversified non-banking financial services company in India based on AUM. ABC - NBFC offers customized solutions in areas of personal finance, SME finance, SME finance, corporate finance, wealth management, debt capital markets and loan syndication.?For the FY ended 31st March 2025, ABC – NBFC has a book size of Rs. 1,26,351 Crores and net PAT of Rs 2501 Crores with 6939 employees and 449 branches. During the last 3 years, the AUM & PAT of ABC – NBFC has grown at a CAGR of more than 31%, outpacing the growth rates of Top 7 Diversified NBFCs. As a result, ABC – NBFC has moved 3 ranks to become 5th largest diversified NBFC in the last 3 years.

The Human Resources function plays a pivotal role in aligning people strategies with business objectives to drive organizational success. It serves as a strategic partner in fostering a high-performance culture, enhancing employee engagement, and ensuring compliance with labor laws and internal policies. As the custodian of talent, HR is responsible for attracting, developing, and retaining skilled professionals while promoting diversity, equity, and inclusion. In a dynamic business environment, HR continuously evolves to support transformation, innovation, and sustainable growth.

Key challenges for the role: 

  1. Implementing the training architecture and modulating training activities in response to zonal requirements and specifications
  1. Building stake holder alignment to achieve higher levels of engagement & productivity for respective zone
  1. Influence without authority to bring about a learning discipline and create business impact on field

4) Key Result Areas: Write the key results expected from the job and the supporting actions for each of these key result areas (For a majority of jobs typically there could be 4- 7 key result areas)- Maximum 10 KRAs can be updated

Key Result Areas (Max 1325 Characters)

Supporting Actions (Max 1325 Characters)

Delivery and Impact metrics of L&D Architecture for the Zone

  • Provide inputs and support in designing and development of training architecture basis people insights, market insights, challenges & opportunities specific to assigned zone  
  • Closely work with zones/regional leads to design, plan and executeregion specific training needs
  • Identify impact metrics and track the same jointly with the regional/zonal leadership
  • Share joint accountability for business metrics along with Sales leadership
  • Maintain strong interaction with sales hierarchy for respective zones to ensure implementation of learning initiativesand their follow up activities
  • Create awareness and drive usage of various sales tools & aids, leading to a disciplined learning environment and improved productivity
  • Leverage support of all functions in ensuring that desired team is supported well

Managing Training Delivery

  • Deliver and implement variety of interventions basis architecture, and specific productivity initiatives
  • Deliver flagship/regional training programs for critical audiences and drive business impact with follow-up
  • Maintain discipline of using standardized content and ensure that pre-defined processes are followed
  • Drive adoption and usage of e-learning programs, online assessment / knowledge management system
  • Maintain regular feedback interaction from zonal leaders and take corrective actions 
  • Cater to zone specific learning needs that may emerge from local challenges and opportunities
  • Product and Process Induction for new hires joining the system, in addition to Accelerate/Prarambh
  • Implement and review the process of calendars & participation dashboards
  • Compile and funnel all training data within timelines to the central team for upload

Training Effectiveness

  • Maintain primary effectiveness metric as the pre-defined vector and amplitude of business impact
  • Review feedback of training on quality norms of delivery and content to improvise on the Training modules and ensure zonal flavor
  • Facilitate in creating and driving a monitoring system to assess change in participants post training and related impact on performance and business
  • Train and mobilize internal Subject Matter Experts to leverage theirexperience and also to facilitate dispersal of tacit knowledge

Knowledge Management Framework & Online Assessment System

  • Drive adoption and usage of KMS and Online Assessment System across the assigned zone, and collate feedback for improvement

Learning Technology and HR / ABCU initiatives

  • Work closely with business and branch influencers to propagate usage of new learning tools and cross-sell enablers atABCL/ABG
  • Act as the first point of contact for resolving learning tech / systems issues
  • Collaborate intensively with the HRBP team to drive employee engagement and central HR initiatives
  • Deliver ABCU skill development trainings (in addition to own calendar) as a shared ABC learning resource, and drive ABCU agenda and periodic initiatives

5) Job Purpose of Direct Reports: Describe the job purpose of the direct report/s to the job (in 2-3 lines for each report)

  1. Regional Training Manager:Toimplement and execute activities planned as per thelearning architecture for the assigned region through ensuring effective training delivery, post program governance, and close engagement with regional business teams to measure and ensure business impact. Manage stakeholder relationships at regional level and drive impact on identified business metrics through joint interventions and productivity initiatives. Maintaincloseconnect with the FLS/FLM workforce, capture relevant feedback and areas of concern and communicate the same back to HO through regular interactions, coordinate with regional / zonal HR SPOCs to ensure alltraining related as well as non-training related employee issues are addressed effectively and promptly. Ensure on-field shadowing activities to consistently maintain detailed understanding of business environment and challenges faced by the sales and non-sales teams.

6) Relationships: Describe the nature and purpose of most important contacts or relationship (except superior/team members) with individuals, departments, organizations inside and outside of the organization, that job is required to interact with in order to deliver

Frequently Asked Questions

What are the eligibility criteria for the Zonal Training Manager-West job at Aditya Birla Group?

Eligibility typically includes the qualifications and experience outlined in the job description above, with around 8-13 Years years of relevant experience expected for this role.

What are the primary responsibilities of a Zonal Training Manager-West at Aditya Birla Group?

The key responsibilities for this role are detailed in the Key Responsibilities section above, covering the core duties expected of a Zonal Training Manager-West at Aditya Birla Group.

Is prior experience required for this position?

This role requires around 8-13 Years years of relevant experience, as specified in the job listing. Please refer to the Qualifications & Experience section above for full details.

What skills are important for this role?

Skills relevant to this position are outlined in the Qualifications & Experience section above. In general, strong communication, domain knowledge, and the ability to meet role-specific targets are valued across similar BFSI positions.

How do I apply for the Zonal Training Manager-West role at Aditya Birla Group?

You can apply directly using the Apply Now button on this page, which will take you to Aditya Birla Group's application process for this role.