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Sr.RSM-Direct Marketing-Mumbai

Aditya Birla Group — Mumbai, MUMBAI

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Experience 8-12 Years yrs
Age 21-35 yrs
Gender Both
Salary Not Disclosed LPA
Department Sales Loans
Product Loans

Job Description

1) Job Purpose

Drive business and achieve targets through allocated region/area. Work towards increasing the overall sales productivity of the team by facilitating & handholding the team in various types of customer acquisition & servicing activities. Manage a team of Sales Managers to maintain the proper process of doing valued business for the organisation.

 

2) Dimensions 

What are the areas (in quantitative terms) the job has an impact on?

 

 

Dimension

Remarks

1.

Manpower (Nos.)

Direct: 5-6

Indirect: ~35-45


2.

AP Targets

~ Rs. 20 mn


3.

NOP Targets

700-900


4.

Leads

~ 20000


 

3) Job Context & Major Challenges

(What are the specific aspects of the job that provide a challenge to the jobholder in the context of the Unit/Zone?


Key Challenges for the role – 

 The most critical part is grooming the sales force to be able to close the leads / prospects successfully. This is because of the criticality & advisory methods required to be able to successfully do a need based sale.

 Continuously conceptualising & executing activities to generate prospective customers to keep the sales force optimally occupied in the region.


4) Principal Accountabilities

Accountability

Supporting Actions


Ensure achievement of Targets (Premium & NAAC ) in order to contribute in overall growth of the company 


  1. Continuous interaction with the Sales managers.
  2. Regular reviews to monitor productivity levels.
  3. Ensuring awareness and participation in all the R&R activities run by the organisation. 
  4. Converting the key prospects into customers.


Ensure smooth function of the sales and other processes in order to maximise business potential.

  1. Communicating any process change or change in any rules and regulations by the help of different training module.
  2. Supporting in the actual sales and service aspects including sales calls, issuance and complaint handling


Maintain the expense gap in order to reduce the cost 


  1. Understanding the need of the expense 
  2. Taking commitment from the channel before any spending or allocation of the budget
  3. Maintain a SM wise expanse tracker 


Ensure relevant people in the right place right time in order to maximise the productivity 


  1. Understanding the strength of the resource and depending on that allocating job responsibility 
  2. Evaluating the opportunity of each business unit and allocating targets as per that
  3. Recruit, develop and train team members to maximize productivity


Ensure the right method of business acquisition in order get the profitable mix for the organisation

 

  1. Scrutinise the business on regular basis
  2. Interacting with the customers through welcome calls 

Ensure Persistency targets as per the company norms so that renewals take place on time

  1. Communicate with customers and 
  2. Resolve queries as and when required to ensure that renewal takes place on time

Supporting activities for Lead generation

  1. As a support mechanism to the leads which are generated centrally, there should be activities planned including newer ways of generating lead prospects


Team Management

  1. Mentor, supervise and coach the team.
  2. Provide for on the job as well as classroom training for skill enhancement


5) Job Purpose of Direct Reports 

Sales Manager: To derive Insurance Business from assigned area or zone, to convince the relationship so they can convince their customer to invest in Birla Sun life Insurance. Manage a team of 10 DSE’s in a way that they are optimally working for the channel at the desired productivity levels. To ensure all the pre and post sales support and services to the relationship as well as to the clients along with the team dedicated to the relationship. Ensure not only achieving the target but also to make sure there is a consistent growth in the business every quarter.


6) Relationships (If Applicable)

Internal

Frequency

Nature

TPD Support Team

Training Manager

HR Dept

Customer Service Team

Client Service Team

Daily

Weekly twice

Monthly 

Daily 

Daily 

Process, login and issuance related

Training related

Recruitment and other issue

Follow up regarding service issue

Follow up regarding issuance

External

Frequently Asked Questions

What are the eligibility criteria for the Sr.RSM-Direct Marketing-Mumbai job at Aditya Birla Group?

Eligibility typically includes the qualifications and experience outlined in the job description above, with around 8-12 Years years of relevant experience expected for this role.

What are the primary responsibilities of a Sr.RSM-Direct Marketing-Mumbai at Aditya Birla Group?

The key responsibilities for this role are detailed in the Key Responsibilities section above, covering the core duties expected of a Sr.RSM-Direct Marketing-Mumbai at Aditya Birla Group.

Is prior experience required for this position?

This role requires around 8-12 Years years of relevant experience, as specified in the job listing. Please refer to the Qualifications & Experience section above for full details.

What skills are important for this role?

Skills relevant to this position are outlined in the Qualifications & Experience section above. In general, strong communication, domain knowledge, and the ability to meet role-specific targets are valued across similar BFSI positions.

How do I apply for the Sr.RSM-Direct Marketing-Mumbai role at Aditya Birla Group?

You can apply directly using the Apply Now button on this page, which will take you to Aditya Birla Group's application process for this role.