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Kotak Mahindra Bank is looking for a Service Excellence Specialist_WBG HO / IPO / CIP-WISE_Pune to join the team in Pune.
The Service Excellence Specialist (SES) plays a critical job in driving operational excellence and enhancing customer experience spanning wholesale banking services. This position involves close collaboration with internal stakeholders to pinpoint service gaps, streamline processes, and implement best practices that align with the bank’s commitment to handing over superior service quality.Eligibility typically includes the qualifications and experience outlined in the job description above, with around 0-5 Years years of relevant experience expected for this role.
The key responsibilities for this role are detailed in the Key Responsibilities section above, covering the core duties expected of a Service Excellence Specialist_WBG HO / IPO / CIP-WISE_Pune at Kotak Mahindra Bank.
This role requires around 0-5 Years years of relevant experience, as specified in the job listing. Please refer to the Qualifications & Experience section above for full details.
Skills relevant to this position are outlined in the Qualifications & Experience section above. In general, strong communication, domain knowledge, and the ability to meet role-specific targets are valued across similar BFSI positions.
You can apply directly using the Apply Now button on this page, which will take you to Kotak Mahindra Bank's application process for this role.