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Job/ Job Title: Senior Relationship Manager-Commercial Banking
Business: Wholesale Banking
Function/ Department: Commercial Banking
'Own end‑to‑end acquisition and relationship management of mid‑corporate client organisations to provide sustainable revenue and book development spanning assets and liabilities, with a solid centre on new‑to‑bank (NTB) acquisition and activation and on cross‑sell of transaction banking products e.g., Cash Management Services (CMS), Trade Services—and treasury/FX solutions, while keeping up portfolio quality, guaranteeing compliance with risk policies, and orchestrating seamless service through cross‑functional collaboration
'1. Business Development:
o Acquire new mid-corporate clients and onboard them successfully
o Deliver on targets for fund-based and non-fund-based products, such as working capital loans, term loans, and trade finance
o Cross-sell products like treasury services, cash management services, forex services, salary accounts, etc.
2. Revenue Generation:
o Meet income targets from interest and fee-based products for both assets and liabilities
o Concentrate on increasing wallet share by offering customized solutions to clients
3. Client organisation Relationship Management:
o Develop and uphold sound relationships with main decision-makers in client enterprises
o Guarantee high client satisfaction scores through regular engagement and prompt issue resolution
4. Risk Management:
o Monitor the creditworthiness of client organisations and guarantee compliance with the bank's risk policies
o Minimize non-executing assets (NPAs) by keeping up a healthy portfolio
o Guarantee CAM preparation for NTB as well as for ETB renewals and covenant monitoring for existing contracts
5. Team Collaboration:
o Work closely with product teams (e.g., treasury services, cash management services, forex services) to meet client needs
o Work together with credit and operations teams for seamless service delivery
'Sustain CRM hygiene: log calls/openings, update next actions, and keep KYC/periodic reviews current
Give market intelligence on sectors/competitors/pricing; contribute to AOP planning and campaigns
Prepare MIS/portfolio analytics (utilization, profitability, cross‑sell ratios) and present in governance forums
Support audits and compliance reviews; close observations within agreed timelines
Represent the bank at customer events, trade bodies, and webinars; establish brand visibility
Act as back‑up RM for selected accounts to ensure continuity of service
Graduate - B.Tech/B.Com/BA/BSc
Post Graduate - MBA/PGDM or Postgraduate / CA/ICWA (treated as PG‑equivalent for this position)
8-12 years of relevant exposure to pvt or public sector bank
This Senior Relationship Manager - Commercial Banking vacancy is based in Rajkot.
Eligibility typically includes the qualifications and experience outlined in the job description above, with around 10-18 Years years of relevant experience expected for this role.
The key responsibilities for this role are detailed in the Key Responsibilities section above, covering the core duties expected of a Senior Relationship Manager - Commercial Banking at IDFC FIRST Bank.
This role requires around 10-18 Years years of relevant experience, as specified in the job listing. Please refer to the Qualifications & Experience section above for full details.
Skills relevant to this position are outlined in the Qualifications & Experience section above. In general, strong communication, domain knowledge, and the ability to meet role-specific targets are valued across similar BFSI positions.
You can apply directly using the Apply Now button on this page, which will take you to IDFC FIRST Bank's application process for this role.