RH - Gold Loan - Hyderabad
Aditya Birla Group — Mumbai, MUMBAI
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Job Description
Role Title: Regional Head – Gold Loan
Location: Hyderabad
Role Purpose:
To drive growth, profitability, and portfolio quality of the Gold Loan business across the assigned region by leading sales, operations, and risk management while ensuring regulatory compliance and customer satisfaction.
Key Responsibilities:
- Business Growth & Sales Management
- Drive gold loan portfolio growth across branches in the region
- Achieve disbursement, revenue, and market share targets
- Identify new markets and expansion opportunities
- Monitor branch-wise performance and implement corrective actions
- Team Leadership & Capability Building
- Lead and manage Area Managers, Branch Managers, and frontline teams
- Drive productivity, performance culture, and accountability
- Conduct regular reviews, training, and capability development
- Ensure optimal manpower planning and utilization
- Portfolio Quality & Risk Management
- Maintain healthy portfolio quality with strong focus on NPA control
- Ensure adherence to credit policies, valuation practices, and audit requirements
- Monitor delinquency trends and implement recovery strategies
- Strengthen fraud prevention and risk mitigation processes
- Operations & Compliance
- Ensure smooth branch operations with adherence to SOPs
- Drive process efficiency, turnaround time (TAT), and service delivery
- Maintain compliance with RBI guidelines and internal policies
- Ensure audit closure and zero critical observations
- Customer Experience & Market Penetration
- Enhance customer acquisition and retention strategies
- Build strong relationships with key customers and local influencers
- Monitor customer satisfaction and resolve escalations
- Drive brand visibility and regional marketing initiatives
- Stakeholder Management
- Collaborate with credit, risk, operations, HR, and product teams
- Provide market feedback for product and policy improvements
- Ensure alignment with organizational goals and strategy
Key Requirements:
- Experience: 10–15 years in BFSI with strong exposure to Gold Loan / Secured Lending
- Minimum 3–5 years in a leadership role managing multiple locations
- Strong understanding of gold valuation, branch operations, and compliance
- Proven track record in driving sales and managing large teams
- Good analytical, leadership, and stakeholder management skills
Key Performance Indicators (KPIs):
- Portfolio growth and disbursement targets
- Portfolio quality (NPA, delinquency levels)
- Branch productivity and team performance
- Audit and compliance adherence
Frequently Asked Questions
What are the eligibility criteria for the RH - Gold Loan - Hyderabad job at Aditya Birla Group?
Eligibility typically includes the qualifications and experience outlined in the job description above, with around 1-5 Years years of relevant experience expected for this role.
What are the primary responsibilities of a RH - Gold Loan - Hyderabad at Aditya Birla Group?
The key responsibilities for this role are detailed in the Key Responsibilities section above, covering the core duties expected of a RH - Gold Loan - Hyderabad at Aditya Birla Group.
Is prior experience required for this position?
This role requires around 1-5 Years years of relevant experience, as specified in the job listing. Please refer to the Qualifications & Experience section above for full details.
What skills are important for this role?
Skills relevant to this position are outlined in the Qualifications & Experience section above. In general, strong communication, domain knowledge, and the ability to meet role-specific targets are valued across similar BFSI positions.
How do I apply for the RH - Gold Loan - Hyderabad role at Aditya Birla Group?
You can apply directly using the Apply Now button on this page, which will take you to Aditya Birla Group's application process for this role.
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