Relationship Manager-Business Banking at IDFC FIRST Bank

Job Description

Applications are open for the Relationship Manager-Business Banking post in Bengaluru.

Job Needs

About the Job

The Relationship Manager – Business Banking is tasked with providing tailored financial solutions to meet the working capital and banking needs of business banking clients. This post concentrates on acquiring new-to-bank (NTB) asset clients while deepening relationships spanning liabilities and foreign exchange (FX) products. The position holder will secure best-in-class relationship management and customer experience, positioning the bank as the preferred financial partner. Collaboration with product and operations teams is essential to drive effective customer acquisition, servicing, and portfolio progress.

Main Responsibilities

Primary Responsibilities

Acquire new business banking customers with a robust understanding of credit assessment and financial solutions.
Run customer relationships over liabilities, Forex, trade finance, and asset products.
Monitor and keep up portfolio hygiene through timely renewals, enhancements, and retention strategies.
Minimize open deferrals and covenant breaches to guarantee portfolio quality.
Collaborate with branch banking teams to draw on synergies and optimize cross-functional prospects.
Conduct competitor analysis and gather feedback from channels and customers to refine expansion strategies.
Recommend process improvements to enhance service effectiveness and customer experience spanning the branch network.

Secondary Responsibilities

Support marketing initiatives and sales planning to drive business expansion.
Demonstrate a robust understanding of financial statements, credit assessment, and title/security documentation.
Promote high-quality customer service and operational excellence through continuous engagement and feedback.

What We Are Looking For

Education

Graduate in any discipline.
Professional qualification such as Chartered Accountant (Preferred)

Experience

5 to 10 years of relevant track record in branch banking or business banking.

Capabilities and Attributes

Robust analytical abilities with expertise in credit assessment and financial documentation.
Proven capacity to handle and grow business banking portfolios.
First-rate relationship management and customer service capabilities.
Know-how of liabilities, Forex, trade finance, and asset products.
Strategic thinking with the capability to evaluate market trends and competitor strategies.
Effective collaboration and communication throughout teams and stakeholders.
High level of integrity and commitment to compliance.
Fluent in English with robust business communication abilities.

Frequently Asked Questions

What are the eligibility criteria for the Relationship Manager-Business Banking job at IDFC FIRST Bank?

Eligibility typically includes the qualifications and experience outlined in the job description above, with around 5-10 Years years of relevant experience expected for this role.

What are the primary responsibilities of a Relationship Manager-Business Banking at IDFC FIRST Bank?

The key responsibilities for this role are detailed in the Key Responsibilities section above, covering the core duties expected of a Relationship Manager-Business Banking at IDFC FIRST Bank.

Is prior experience required for this position?

This role requires around 5-10 Years years of relevant experience, as specified in the job listing. Please refer to the Qualifications & Experience section above for full details.

What skills are important for this role?

Skills relevant to this position are outlined in the Qualifications & Experience section above. In general, strong communication, domain knowledge, and the ability to meet role-specific targets are valued across similar BFSI positions.

How do I apply for the Relationship Manager-Business Banking role at IDFC FIRST Bank?

You can apply directly using the Apply Now button on this page, which will take you to IDFC FIRST Bank's application process for this role.

Relationship Manager-Business Banking

IDFC FIRST Bank — Bengaluru, BENGALURU