Product Specialist, Pega CDH

Key Responsibilities

•    Create and Manage the E2E Implementation architecture with very strong knowledge in Pega CDH architecture, customization, configuration, integration, coding, design patterns and custom business logic
•    Engagement during requirements gathering 
•    Design of CDH solutions including integrations
•    Guidance of best practices for Pega CDH implementations
•    Identify potential project risks and issues
•    Support anchoring of overall technical solution while cascading the same to project delivery teams
•    Creating the optimum technical solution in the context of the customer's environment, requirements, and financial resources.
•    Ensure adherence to Bank’s standards and acceptance at architectural review meeting.
•    Development of Data Flows/Data Sets/Strategies required to support the Reporting Requirements
•    Understanding the NBA requirements and the complete CDH architecture
•    Contributing to the deployment activities and practices
•    Contributing to overall technical solution and putting it to practice 
Regulatory & Business Conduct
•    Display exemplary conduct and live by the Group’s Values and Code of Conduct. 
•    Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
•    Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.

Skills and Experience

• Possesses 7+ years of overall IT industry experience and brings 4+ years of hands-on experience in Pega Customer Decision Hub (CDH), with a proven track record of designing and implementing decisioning solutions within the Next-Best-Action (NBA) framework.
• Experience in working across the full SDLC lifecycle including requirement analysis, design, development, testing, and deployment, with the ability to collaborate effectively with cross-functional teams (business, architecture, and delivery).
• Ability to identify risks, optimize performance, and contribute to continuous improvement of CDH implementations at scale.
• Nice to HavePega Decisioning Consultant certification (or equivalent) is preferred, demonstrating strong foundational and advanced knowledge in Pega decisioning capabilities. 
   

Nice to Have

Pega Decisioning Consultant certification (or equivalent) is preferred, demonstrating strong foundational and advanced knowledge in Pega decisioning capabilities.

Qualifications

•    Certfications – Pega Decisioning consultant, Pega System architect

About Standard Chartered

We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.

Together we:

• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
• Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

What we offer

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
• Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
• Flexible working options based around home and office locations, with flexible working patterns.
• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.