Product Manager-Process & Compliance
IDFC FIRST Bank — Mumbai, MUMBAI
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Job Description
Job Requirements About the Role
Product Manager – Process & Compliances will be responsible for reviewing, designing, and implementing Standard Operating Procedures (SOPs) related to KYC/AML processes for Current Accounts within the Retail Liabilities function. Based in Mumbai, this role focuses on ensuring regulatory compliance, simplifying processes for business teams, and coordinating with stakeholders to support timely regulatory submissions and approvals. The role also involves driving automation initiatives and delivering high-quality, customer-centric solutions.
Key Responsibilities
Primary Responsibilities
- Review existing SOPs and create new ones in line with KYC/AML guidelines for Current Accounts.
- Innovate and implement process improvements, including identifying automation needs and ensuring timely project delivery.
- Coordinate with internal stakeholders to retrieve data and documentation required for regulatory submissions.
- Facilitate SOP approvals by working closely with relevant departments.
- Simplify and streamline processes to enhance usability for business teams.
- Analyze complex problems and develop effective, lateral solutions.
Secondary Responsibilities
- Communicate effectively across teams to ensure alignment and clarity.
- Apply strong analytical reasoning to support decision-making.
- Lead and guide teams where applicable, ensuring alignment with compliance goals.
What We Are Looking For
Education
- Graduation in any discipline (Full time)
- Post-graduation (MBA/PGDM or equivalent) is preferred.
Experience
- 5 to 7 years of relevant experience in banking operations, compliance, or process management, preferably within retail liabilities.
Skills and Attributes
- Strong knowledge of KYC, AML, CFT, and other regulatory guidelines.
- Excellent analytical and problem-solving abilities.
- Fluent in English with effective stakeholder management skills.
- Experience in process design, documentation, and automation.
- Leadership and team management capabilities.
- Strategic thinking with a focus on quality and customer satisfaction.
- Ability to build strong relationships and collaborate across functions.
Frequently Asked Questions
What are the eligibility criteria for the Product Manager-Process & Compliance job at IDFC FIRST Bank?
Eligibility typically includes the qualifications and experience outlined in the job description above, with around 5-10 Years years of relevant experience expected for this role.
What are the primary responsibilities of a Product Manager-Process & Compliance at IDFC FIRST Bank?
The key responsibilities for this role are detailed in the Key Responsibilities section above, covering the core duties expected of a Product Manager-Process & Compliance at IDFC FIRST Bank.
Is prior experience required for this position?
This role requires around 5-10 Years years of relevant experience, as specified in the job listing. Please refer to the Qualifications & Experience section above for full details.
What skills are important for this role?
Skills relevant to this position are outlined in the Qualifications & Experience section above. In general, strong communication, domain knowledge, and the ability to meet role-specific targets are valued across similar BFSI positions.
How do I apply for the Product Manager-Process & Compliance role at IDFC FIRST Bank?
You can apply directly using the Apply Now button on this page, which will take you to IDFC FIRST Bank's application process for this role.