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The Operational, Technology and Cyber Risk (OTCR) organisation is instrumental in protecting and guaranteeing the resilience of Standard Chartered Bank’s operations, data, and IT systems by handling operational, technology and cyber risk spanning the enterprise. As a critical function reporting into the Group Chief Risk Officer (CRO), the Group OTCR team serves as the second line of defense for assuring that controls are implemented efficiently, in accordance with the OTCR Framework, and for instilling a risk culture within the Bank.
The Assistant Manager, OTCR Reporting is a permanent job that requires grasp and background in data management and governance, development and delivery of internal risk reporting, a deep understanding of the Group’s operational risk events’ standards and a holistic understanding to regulatory expectations on operational loss reporting and data analytics. This job reports directly to the Senior Manager, OTCR Data Governance, Reporting & Analytics.
The purpose of this post is to implement a robust data governance around internal risk reporting framework, spot and empower utilization of accurate and timely risk data, and hand over business efficiencies through automation and process optimization.
Internal Risk Reporting:
• Responsibility for production of OTCR Risk Information Reports for regions, countries, businesses and functions within the Bank.
• Pinpoint and respond to MI and reporting criteria to support the internal reporting needs and committee paper preparations. Addressing the senior management requests for management information and reporting packs and updates.
• Lead multi-business/function forums and working groups to solution for risk reporting issues, pinpoint actions and drive remediation to completion.
• Lead engagement with key stakeholders to make sure that core risk drivers and business rationales are reflected in the commentary of risk reporting and that adequate attention is drawn on key findings from risk analysis.
• Determine new risk reporting expectations of the bank, continually enhance existing risk information reports and conceptualise development of risk information reports at appropriate levels of granularity.
• Implement automated solutions to monitor data quality and issue resolution
• Set up processes with embedded best in class data management practices
To hand over this the position holder must have:
• Aptitude to recognise and analyze risk data and communicate data-driven findings to wider audience with diverse background
• A collaborative approach to see to it that the needs of stakeholders can be met, in order to support effective risk identification, prioritization and remediation
An capability to drive innovation and change so as to enhance processes and attain efficiencies and investment in people to see to it that staff are fully supported to be here for good.
Governance
The post holder is accountable for the following:
• Establishing a sound risk culture and good conduct in the OTCR organization
• Guarantee compliance with Group Data Conduct Policy and its standards, Group Data Management Policy and its standards, Risk Reporting and Risk Data Aggregation Standards, and all other standards related to management and utilization of risk data, and risk reporting
Strategy
• Prepare reports, packs and MI for senior committees and forums.
• Resolve audit findings; open/close related operational risk issues.
• Uphold a mature OTCR risk reporting process, among them effective change management.
• Support OTCR risk type by monitoring OTCR compliance, informing about risk metrics and quarterly risk assessments, and enhancing control effectiveness.
• Shape and support the strategic planning process (incl. prioritisation of strategic initiatives)
• Support the establishment of good culture and corporate identity by building mission / value statements
• Align processes, resources-planning and objectives with the strategy
• Deliver support and insight into significant organizational changes (e.g., shift in strategic focus)
• Support business/ strategic planning activities by giving financial budgets and forecasts
• Address audit issues as they arise, incl. creation and closure of operational risk issues related to specific audit findings
• Support in the preparation of reports, packs and MI to senior executives such as to the Board as required and Regulators
• Drive the strategic intent and agenda of the OTCR organisation through outstanding reporting, data and MI, processes, and creating visibility of top risks spanning the Management Team
• Management of headcount, workforce governance, vacancies, and succession planning
• Communicate risk intelligence to stakeholders for principle and sub-risk types of OTCR
• Prepare and present communications and MI to senior management
• Contribute to the development of performance management processes, to encourage the development of an appropriate risk culture and discipline.
• Establish and sustain a mature Risk Reporting Process for OTCR, covering effective and efficient change management
• Support the Executive Director, OTCR Data Governance, Reporting and Analytics to create data analytics capabilities in the team with the aim to monitor compliance with OTCR needs and deliver perspectives for the risk metrics
Business
• Build and uphold OTCR risk reporting capabilities, tools and processes to meet business needs.
• Hand over timely and accurate OTCR risk reports.
• Enhance data management, governance and reporting through appropriate tools, automation and best practices.
• Strengthen data quality controls, escalate issues and support effective continuous monitoring.
• Partner with OTCR data owners to draw on data for risk reporting and perspectives.
• Sustain clear documentation and control expectations for the risk reporting process
Processes
• Support the create of a mature and sustainable process to provide timely and accurate OTCR Risk Metrics (data about for example Risk Events, Elevated Residual Risks, ICS Culture Quotient)
• Deliver commentary & perspectives to OTCR Risk Metrics
• Regularly review the monthly and quarterly performance of risk metrics, spotting any patterns, deteriorating trends, or emerging risks for escalation to the RFO or designated delegate.
• Monitor and handle the quality of data used in the OTCR Risk Reporting process (recognise and assess issues, monitor closure and mitigation of those issues)
• Collaborate with OTCR Data Providers for timely and accurate metric results as well as metric reading
• Handle Manual Adjustments related to OTCR Risk Metrics (identification, impact assessment, documentation in central repository)
• Establish and sustain OTCR Risk Metrics documentation (covering Report Specification, Metric Calculation Logic, List of Critical Risk Measures, List of Critical Data Elements)
• Engage in change risk and impact assessment for reporting changes triggered by Policy, System, Regulatory Changes
• Contribute to the design and implementation of effective continuous monitoring for Data Quality
• Support RCSA for the OTCR Risk Reporting process by giving challenges during KCI design and automations as well as evidencing for existing KCI attestation.
• Continuously look for areas to enhance the operational effectiveness and effectiveness of the OTCR risk management processes through optimization and automation
Risk Management
• Define and design appropriate MI and communicate via reporting to relevant committees.
• Embed appropriate data quality controls and give analysis to support effective Risk Management
• Make sure that all activities are in line with and support of the OTCR principal risk type under the Bank’s ERMF
• Secure all activities are in line with and support the relevant data management and risk reporting internal polices and standards and external regulatory criteria and obligations
• Spot and assess the impact of data quality issues, analyse the root cause and escalate when necessary
• Deliver commentary & perspectives to critical and context OTCR risk metrics
• Guarantee early identification and escalation of risks, issues, trends and developments to OTCR and relevant stakeholders.
• Deliver insight and guidance on the interpretation of reported exceptions/analytics outputs so that appropriate actions can be taken by the Group OTCR function
Regulatory & Business Conduct
• Display exemplary conduct and live by the Group’s Values and Code of Conduct.
• Take personal responsibility for embedding the highest standards of ethics, among them regulatory and business conduct, throughout Standard Chartered Bank. This includes understanding and securing compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
• Productively and collaboratively spot, escalate, mitigate and resolve risk, conduct and compliance matters.
• Demonstrating leadership aptitude to ensure that the team achieves the outcomes set out in the Bank's Conduct Risk framework.
Main stakeholders
• OTCR LT
• OTCR SPOC
• Risk & CFCC COO
• Regional CRO
• Country OTCR Teams
• Global Head Reporting, Risk & CFCC
• Group CISO Teams
• TTO Data Domain Owner
• Group CDO Teams
• HR Learning Capability
• Risk BPM Team
• Head Audit
Other Responsibilities
• Embed Here for good and Group’s brand and values in the team; Execute other responsibilities assigned under Group, Country, Business or Functional policies and procedures; Multiple functions (double hats);
Must-have Capabilities
• Risk and Compliance
• Risk Reporting and Data Governance
• Analytical Thinking
Other Competencies
• Microsoft Excel and Data Analysis
• Effective Communication
• Business Partnering
• Business Process Improvement and Change Management
• Solving multi-layered risk-data and reporting problems with disciplined analysis and sound judgement.
• Turning data into clear findings that strengthen senior-management and committee decision-making.
• Strengthening controls, data quality and reporting processes through collaboration, innovation and sustainable automation.
Key Experiences
• Background in OTCR or operational risk reporting, risk metrics, data governance and management information.
• Experience producing senior committee packs and communicating data-driven observations to diverse stakeholders.
• Experience with data-quality controls, RCSA/KCI processes, audit or issue remediation, change delivery and process automation.
• Advanced Microsoft Excel capability; grasp of SQL and data visualisation tools is advantageous.
Certifications/Qualifications
• Industry related qualification in Operational Risk Management or Information & Cyber Security, such as CISSP, CISM(P), and/or CRISC or equivalent experience
• Degree level education or equivalent
Language
• English
We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our customers, communities, and each other. We question the status quo, love a challenge and enjoy finding new openings to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.
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In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.
This Manager, OTCR, Risk Reporting vacancy is based in Bangalore.
Eligibility typically includes the qualifications and experience outlined in the job description above, with around 0-5 Years years of relevant experience expected for this role.
The key responsibilities for this role are detailed in the Key Responsibilities section above, covering the core duties expected of a Manager, OTCR, Risk Reporting at Standard Chartered.
This role requires around 0-5 Years years of relevant experience, as specified in the job listing. Please refer to the Qualifications & Experience section above for full details.
Skills relevant to this position are outlined in the Qualifications & Experience section above. In general, strong communication, domain knowledge, and the ability to meet role-specific targets are valued across similar BFSI positions.
You can apply directly using the Apply Now button on this page, which will take you to Standard Chartered's application process for this role.