IN-Associate_L2 Support_MS Engg_Advisory_Kolkata at PwC India

Job Description

Line of Service

Advisory

Industry/Sector

Not Applicable

Specialism

Microsoft

Management Level

Associate

Job Description & Summary

A career in our Microsoft Dynamics team will provide the opportunity to help our clients transform their technology landscape across Front, Back and Mid-Office functions leveraging Microsoft Dynamics. We focus on contributing to PwC’s value proposition of “strategy led and technology enabled”, by aligning our Consulting Solutions’ industry focus with the Microsoft technologies such as Dynamics 365, Azure, Power Platform and Power BI.

*Why PWC

At PwC, you will be part of a vibrant community of solvers that leads with trust and creates distinctive outcomes for our clients and communities. This purpose-led and values-driven work, powered by technology in an environment that drives innovation, will enable you to make a tangible impact in the real world. We reward your contributions, support your wellbeing, and offer inclusive benefits, flexibility programmes and mentorship that will help you thrive in work and life. Together, we grow, learn, care, collaborate, and create a future of infinite experiences for each other. Learn more about us.

At PwC, we believe in providing equal employment opportunities, without any discrimination on the grounds of gender, ethnic background, age, disability, marital status, sexual orientation, pregnancy, gender identity or expression, religion or other beliefs, perceived differences and status protected by law. We strive to create an environment where each one of our people can bring their true selves and contribute to their personal growth and the firm’s growth. To enable this, we have zero tolerance for any discrimination and harassment based on the above considerations. "

Responsibilities:

Preferred skills: .NET, C#, Sharepoint online, ServiceNow, MS stack
Desire to work in a team environment with varying working shifts to provide 24x7 coverage/support.
Role:
1. Analyze and resolve issues raised by users through ServiceNow tickets and other channels, adhering to established response standards for timeliness and quality
2. Validate data supplied by users and upload to systems using established processes
3. Coordinate support activities with specialists on other teams
4. Support testing and documentation

Mandatory skill sets:

L2 Support

Preferred skill sets:

.NET/Sharepoint/MS Stack

Years of experience required:

3-4 Years

Education qualification:

B.Tech/B.E./MCA

Education (if blank, degree and/or field of study not specified)

Degrees/Field of Study required: Bachelor of Engineering

Degrees/Field of Study preferred:

Certifications (if blank, certifications not specified)

Required Skills

Technical Support

Optional Skills

Automated Testing

Desired Languages (If blank, desired languages not specified)

Travel Requirements

Not Specified

Available for Work Visa Sponsorship?

Government Clearance Required?

Job Posting End Date

Frequently Asked Questions

What are the eligibility criteria for the IN-Associate_L2 Support_MS Engg_Advisory_Kolkata job at PwC India?

Eligibility typically includes the qualifications and experience outlined in the job description above, with around 0-5 Years years of relevant experience expected for this role.

What are the primary responsibilities of a IN-Associate_L2 Support_MS Engg_Advisory_Kolkata at PwC India?

The key responsibilities for this role are detailed in the Key Responsibilities section above, covering the core duties expected of a IN-Associate_L2 Support_MS Engg_Advisory_Kolkata at PwC India.

Is prior experience required for this position?

This role requires around 0-5 Years years of relevant experience, as specified in the job listing. Please refer to the Qualifications & Experience section above for full details.

What skills are important for this role?

Skills relevant to this position are outlined in the Qualifications & Experience section above. In general, strong communication, domain knowledge, and the ability to meet role-specific targets are valued across similar BFSI positions.

How do I apply for the IN-Associate_L2 Support_MS Engg_Advisory_Kolkata role at PwC India?

You can apply directly using the Apply Now button on this page, which will take you to PwC India's application process for this role.

IN-Associate_L2 Support_MS Engg_Advisory_Kolkata

PwC India — KOLKATA, KOLKATA

Job Description

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Frequently Asked Questions