Corporate Salary Relationship Manager
IDFC FIRST Bank — Mumbai, MUMBAI
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Job Description
Job Requirements Job Description
Job Title - Corporate Salary Relationship Manager
Business Unit - Retail Banking
Job Purpose:
The role entails deepening corporate salary accounts with a focus on quality of accounts. The role bearer has a responsibility to identify prospective customers and convert them into real business opportunities. The role would be responsible for acquiring corporate clients to enable acquisition of corporate salary accounts by sales managers and sales officers.
Roles & Responsibilities:
- Deepen existing portfolio to ensure customer stickiness
- Ensure accurate and timely maintenance desired amounts in acquired accounts and update salary
- Periodically plan review of the under-performing customers and draw an action plan for improvement
- Assess and evaluate the client needs and generate new sources of revenue by leveraging cross sell opportunities
- Ensure effective Customer Relationship Management for efficient servicing and best in-class service
- Drive corporate engagement activities to acquire and engage corporate clients
- Gather latest Market intelligence and track and benchmark against best practices in competitor banks
- Ensure full awareness of all the policies and procedures issued in relation to products / KYC / AML
- Evaluate the growth strategy based on competitor analysis and feedback from different channels/customers
- Recommend process changes in order to improve service efficiency and quality across the branch network
- Manage a team Relationship officer, taking responsibility of their development and attrition
- Demonstrated Ability in sales planning and conceptualize promotions and marketing initiatives
Managerial & Leadership Responsibilities:
- Attract and retain best-in-class talent for key roles in their reporting structure
- Monitor key parameters on employee productivity, hiring quality and attrition rates and make necessary improvements
- Enable teams to drive growth targets by providing necessary support
Educational Qualifications:
- Graduate - Any
- Postgraduate - Finance (MBA preferred)
Experience:
- 2 - 5 years of relevant branch banking experience
Frequently Asked Questions
What are the eligibility criteria for the Corporate Salary Relationship Manager job at IDFC FIRST Bank?
Eligibility typically includes the qualifications and experience outlined in the job description above, with around 2-5 Years years of relevant experience expected for this role.
What are the primary responsibilities of a Corporate Salary Relationship Manager at IDFC FIRST Bank?
The key responsibilities for this role are detailed in the Key Responsibilities section above, covering the core duties expected of a Corporate Salary Relationship Manager at IDFC FIRST Bank.
Is prior experience required for this position?
This role requires around 2-5 Years years of relevant experience, as specified in the job listing. Please refer to the Qualifications & Experience section above for full details.
What skills are important for this role?
Skills relevant to this position are outlined in the Qualifications & Experience section above. In general, strong communication, domain knowledge, and the ability to meet role-specific targets are valued across similar BFSI positions.
How do I apply for the Corporate Salary Relationship Manager role at IDFC FIRST Bank?
You can apply directly using the Apply Now button on this page, which will take you to IDFC FIRST Bank's application process for this role.
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