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Job Title
Operations Executive - Wholesale Banking Operations
Business Unit
Operations
Reporting To
Authorizer WBO Operations
Job Function and Role Type
Wholesale Banking Operations, Individual Contributor
Version No
2.0
Job Purpose
Process transactions accurately and within timelines while ensuring compliance with laid-down processes. Monitor suspense accounts, submit control statements, and ensure zero customer complaints.
Key Responsibilities
Payment Operations
Acknowledge and verify vendor and travel claims; Scan and upload images in VBMS within TAT; Generate and file reports for tracking and claims; L Discharging Duties (Examples Listed Below); Collaborate with customers, sales, collection, credit, RIC, admin, branch banking, and operations teams; RMS/Archival System For Record Maintenance Purpose; Close IDPMS/EDPMS and resolve unreconciled entries; Conduct receipt of login files, barcoding, and credit parameter checks; Complete TOS checklist and initiate scanning; Store approved files and destroy outdated files as per guidelines; Receipt Of Pre-Disbursement File; Mark FTNR in Loan Origination System; Initiate disbursement and check delivery status; Scan files, index in IDEA-RAS, and maintain courier records; Handle customer queries and update registers; House/ECS Mandates/Standing Instruction Orders; Print and dispatch No Objection Certificates; Update and dispatch post-due documents; Maintain TAT and ensure safe custody of records; Laundering Guidelines Are Meticulously Followed; Ensure timely processing of account opening forms; Track and process account opening forms and CASA instructions; Opening Forms And CASA Instructions; Dispatch forms and instructions to mapped CPU; Ensure Know Your Customer and Anti-Money Laundering compliance.
l discharging duties) (examples listed below)
RMS/Archival system for record maintenance purpose.
Receipt of Pre- Disbursement file.
House/ECS mandates/Standing Instruction orders.
Laundering guidelines are meticulously followed.
Opening Forms and CASA Instructions.
Education:
Graduate, preferably in banking or related field.
Certifications:
NISM Certification (Optional), JAIIB/CAIIB (Optional).
Key Competencies
Banking product knowledge, planning and organizing, communication, computer literacy, customer service.
Major Stakeholders
Customers, sales, collection, credit, RIC, admin, branch banking, and operations teams.
Refer to the Job Description
Eligibility typically includes the qualifications and experience outlined in the job description above, with around 0 - 1 Years years of relevant experience expected for this role.
The key responsibilities for this role are detailed in the Key Responsibilities section above, covering the core duties expected of a Collection Officer-Cards Flow-Debt Management at HDFC Bank.
This role requires around 0 - 1 Years years of relevant experience, as specified in the job listing. Please refer to the Qualifications & Experience section above for full details.
Skills relevant to this position are outlined in the Qualifications & Experience section above. In general, strong communication, domain knowledge, and the ability to meet role-specific targets are valued across similar BFSI positions.
You can apply directly using the Apply Now button on this page, which will take you to HDFC Bank's application process for this role.