Channel Manager-Branch & Rural

Job Description

Job Requirements

About the Role

The Channel Manager – Branch & Rural plays a pivotal role in enabling and enhancing the performance of the investment acquisition channel across geographies. This role is responsible for designing and executing strategies that improve customer engagement, acquisition quality, and cross-sell effectiveness. It involves coordinating with multiple stakeholders across business units to manage programs, products, and processes, while ensuring alignment with business goals. The role also supports front-end teams with tools, training, and insights to drive execution and deliver results.

Key Responsibilities

Primary Responsibilities

Design and monitor channel execution strategies, resolve issues, and initiate corrective actions
Provide tools, enablers, and sales processes to support channel development.
Ensure timely and quality delivery of products and services in line with channel plans and regulatory standards.
Drive central initiatives across products, services, campaigns, and business opportunities in collaboration with stakeholders.
Provide regular insights to leadership on ground performance and suggest course corrections.
Develop content, coaching, and training resources aligned with business expectations.
Plan and execute Rewards & Recognition programs tailored to business dynamics.
Identify market opportunities and collaborate with internal and external stakeholders to enhance front-end capabilities.
Facilitate product and segment-specific initiatives to boost business output and improve acquisition quality.
Drive stakeholder engagement and business growth in coordination with local and central leadership.

Secondary Responsibilities

Liaise with front-end teams to gather feedback and support them in achieving business targets.
Collaborate with stakeholders to enhance value through employee lifecycle management.
Initiate activities and highlight concerns to enable timely course correction.
Prepare and report channel performance across geographies at regular intervals.

What We Are Looking For

Education

degree in any relevant stream

Experience

Minimum 5 years of relevant experience in channel management, retail banking, or sales enablement roles.

Skills and Attributes

Strong strategic planning and execution skills.
Excellent stakeholder management and cross-functional collaboration.
Ability to design and implement performance improvement initiatives.
Proficiency in training, coaching, and content development.
Analytical mindset with the ability to interpret performance metrics and suggest improvements.
Strong communication and leadership skills.
Experience in managing campaigns, programs, and product rollouts.

Frequently Asked Questions

What are the eligibility criteria for the Channel Manager-Branch & Rural job at IDFC FIRST Bank?

Eligibility typically includes the qualifications and experience outlined in the job description above, with around 0-2 Years years of relevant experience expected for this role.

What are the primary responsibilities of a Channel Manager-Branch & Rural at IDFC FIRST Bank?

The key responsibilities for this role are detailed in the Key Responsibilities section above, covering the core duties expected of a Channel Manager-Branch & Rural at IDFC FIRST Bank.

Is prior experience required for this position?

This role requires around 0-2 Years years of relevant experience, as specified in the job listing. Please refer to the Qualifications & Experience section above for full details.

What skills are important for this role?

Skills relevant to this position are outlined in the Qualifications & Experience section above. In general, strong communication, domain knowledge, and the ability to meet role-specific targets are valued across similar BFSI positions.

How do I apply for the Channel Manager-Branch & Rural role at IDFC FIRST Bank?

You can apply directly using the Apply Now button on this page, which will take you to IDFC FIRST Bank's application process for this role.

IDFC FIRST Bank — Mumbai, MUMBAI