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Assistant Food & Beverage Manager

Marriott India — Mumbai, MUMBAI

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Experience 0-5 Years yrs
Age 21-35 yrs
Gender Both
Salary Not Disclosed LPA
Department Sales Loans
Product Loans

Job Description

JOB SUMMARY

 

Position accountable for assigned food and beverage/culinary operations. Oversees guest and employee satisfaction, upholding standards and meeting or exceeding financial goals.

 

Person PROFILE 

 

Education and Experience

• High school diploma or GED; 3 years background in the food and beverage, culinary, or related professional area.

OR

• 2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 1 year exposure to the food and beverage, culinary, or related professional area.

 

CORE WORK ACTIVITIES

 

Assisting in Food and Beverage Operations

• Creates and nurtures a property environment that emphasizes motivation, empowerment, teamwork, continuous improvement and a passion for giving service.

• Provides strong customer service to all employees.

• Responds quickly and proactively to employee's concerns.

• Uses coaching competencies throughout the property.

• Demonstrates self confidence, energy and enthusiasm.

• Motivates and encourages staff to solve guest and employee related concerns.

 

Ensuring Exceptional Customer Service

• Provides strong customer service.

• Responds quickly and proactively to guest's concerns.

• Understands the brand's service culture.

• Sets service expectations for all guests internally and externally.

• Takes ownership of a guest complaint/problem until it is resolved or it has been addressed by the appropriate manager or employee.

• Follows up to secure complaints have been addressed to the guest's satisfaction.

• Develops a relationship with all guests to create repeated clientele internally and externally.

 

Additional Responsibilities as Assigned

• Complies with all corporate accounting procedures.

• Assists GM as needed with annual Quality audit.

 

 

At Marriott International, we are dedicated to being an equal chance employer, welcoming all and delivering access to prospect. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, such as disability, veteran status, or other basis protected by applicable law.

Marriott Hotels strive to elevate the art of hospitality, innovating at every opening while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of "Wonderful Hospitality. Always." by handing over thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that's synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you're happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand's namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you'll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates chances for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a centre on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That's The JW Treatment. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

This Assistant Food & Beverage Manager vacancy is based in Mumbai.

Frequently Asked Questions

What are the eligibility criteria for the Assistant Food & Beverage Manager job at Marriott India?

Eligibility typically includes the qualifications and experience outlined in the job description above, with around 0-5 Years years of relevant experience expected for this role.

What are the primary responsibilities of a Assistant Food & Beverage Manager at Marriott India?

The key responsibilities for this role are detailed in the Key Responsibilities section above, covering the core duties expected of a Assistant Food & Beverage Manager at Marriott India.

Is prior experience required for this position?

This role requires around 0-5 Years years of relevant experience, as specified in the job listing. Please refer to the Qualifications & Experience section above for full details.

What skills are important for this role?

Skills relevant to this position are outlined in the Qualifications & Experience section above. In general, strong communication, domain knowledge, and the ability to meet role-specific targets are valued across similar BFSI positions.

How do I apply for the Assistant Food & Beverage Manager role at Marriott India?

You can apply directly using the Apply Now button on this page, which will take you to Marriott India's application process for this role.