Area Manager-RCU
IDFC FIRST Bank — Mumbai, MUMBAI
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Job Description
Job Requirements About the Role
As an Area Manager – RCU in the respective division, you will be responsible for managing risk control activities across all products within your assigned area. This includes fraud control, field verifications, audit compliance, and process evaluations. You will play a critical role in identifying risk trends, implementing fraud prevention measures, and ensuring data integrity and regulatory compliance.
Key Responsibilities
Primary Responsibilities
- Managing the product assigned and performing activities like screening/ sampling, hunter checks, onboarding checks, proactive checks, vendor coordination, off roll interviews, etc.
- Data management and MIS reports management.
- Vendor follow-ups and closure of assigned tasks within defined timelines.
- Ensuring timely reporting of incidents to Line Managers & senior management.
- Assimilate facts in investigations and outline initial report draft.
- Product and RCU activities in-depth knowledge.
- Performing control activities to prevent market trends / fraud risk.
- Training off roll resources on best practices and standardized process adherence.
- Reviewing red flags and evolving the same basis investigation observations.
- Identifying process gaps and highlighting the same to seniors for corrective actions.
- Addressing issues and concerns with relevant stake holders as per sourced files and process followed thereby streamlining to increase efficiency.
- Law Enforcement liaising with police authorities of jurisdiction / middle lower rank officials and having close coordination.
- Preventing reputational risk and addressing critical situations at the branches / loan centers / Hubs etc.
- Vendor Billing Management and cost control.
Secondary Responsibilities
- Mentor and coach team members to uphold values of customer centricity, compliance, and integrity.
- Attract and retain top talent to support business growth.
What We Are Looking For
Education
- Graduate in any discipline
- Postgraduate: MBA in Finance preferred
Experience
- 8–10 years of experience in RCU, fraud control, or risk management
Skills and Attributes
- Strong analytical and investigative skills
- Excellent understanding of retail banking processes and risk controls
- Effective communication and stakeholder management
- Ability to manage audits, data reporting, and compliance requirements
Frequently Asked Questions
What are the eligibility criteria for the Area Manager-RCU job at IDFC FIRST Bank?
Eligibility typically includes the qualifications and experience outlined in the job description above, with around 5-10 Years years of relevant experience expected for this role.
What are the primary responsibilities of a Area Manager-RCU at IDFC FIRST Bank?
The key responsibilities for this role are detailed in the Key Responsibilities section above, covering the core duties expected of a Area Manager-RCU at IDFC FIRST Bank.
Is prior experience required for this position?
This role requires around 5-10 Years years of relevant experience, as specified in the job listing. Please refer to the Qualifications & Experience section above for full details.
What skills are important for this role?
Skills relevant to this position are outlined in the Qualifications & Experience section above. In general, strong communication, domain knowledge, and the ability to meet role-specific targets are valued across similar BFSI positions.
How do I apply for the Area Manager-RCU role at IDFC FIRST Bank?
You can apply directly using the Apply Now button on this page, which will take you to IDFC FIRST Bank's application process for this role.
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